4/11/2007

That’s some good customer service!
Filed under: Business,Customer Service,OnRebate.com,Stupidity — nobrainer @ 1:36 pm

I know I’ve beaten the OnRebate.com bullshit into the ground, but hopefully this will be my last post. For the most part, everything got straightened out on April 3rd. My check was sent. It arrived by mail yesterday. However, some things continue to play out…

On April 1st I sent an email to CustomerService@help.onrebate.com. Why I expected Customer Service to help me I do not know. But now, April 11th, 10 days after I sent my email and 8 days after I actually got the issue resolved, Customer Service came through!

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