1/29/2007

We’re not screwing you. We’re just stupid.
Filed under: Business,Hatred,Stupidity,Technology — nobrainer @ 1:24 pm

Last April I swore that I was quitting Sprint. At that time, my contract hadn’t expired and I wasn’t about to pay one unnecessary dime to those bastards. Long stories short, by the time my contract expired in August switching wasn’t a priority.

Today I logged in to view old statements to get a sense of what kind of tax deduction I can claim due that whole federal tax issue. It looks like it amounts to about 1 dollar a month for almost 6 years. (I had to look things up online because after years of stockpiling old statements, I finally got a paper shredder about 3 weeks ago and made the best batch of confetti ever.)

As I was looking through account information, it listed my agreement termination date as 6/7/2007. That’s funny because my last agreement was for two years, beginning August 2004.

So I called to ensure if I switch over to someone else I won’t find myself charged for breaking an agreement.

My first call was disconnected after 66 seconds.

My second call went through. At that point I was assured my agreement was over.

Sprint’s website is wrong.

Again.